Case Study 

How Goodwill of Colorado Built a Future-Proof Data Warehouse

2 women thrifting
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Goodwill of Colorado
Goodwill of ColoradoColorado Springs, CO

Goodwill of Colorado provides career development resources and life-skills training for more than 100,000 Coloradans with disadvantages each year — including military veterans, seniors, youth, and individuals who have a disability or barrier to employment.

Through its thrift stores, donations, corporate partnerships, and recycling processes, Goodwill has worked for over a century to ensure individuals have access to career and life pathways that allow them to live to their fullest potential.

KEY RESULTS
  • Increased operational efficiency
  • User-friendly data model and accurate reporting
  • Cloud infrastructure enabling retirement of on-prem resources
  • Instant access to historical business data
  • Improved/cheaper licensing for wider adoption
By the numbers
Learn more about the client
26k+
job seekers trained and mentored
60+
Colorado counties served
3k+
employees

The Challenge

A merger between organizations created the need for a new data infrastructure and a future-proof reporting system.

Goodwill of Colorado was created after a 2019 merger of Goodwill Industries of Denver and Discover Goodwill of Southern & Western Colorado. The new combined organization needed to move its point of sale (POS) data into a data warehouse to preserve historical records before transitioning to a new POS system.


Additionally, Goodwill of Colorado relied on an end-of-life reporting system, Excel spreadsheets, and Tableau for operational reporting. Without a proper data cleansing process, their reports were time-consuming to create, hard to understand, and did not export correctly.


 

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Goodwill Data Flow

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